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Empathy rocks

Design thinking essentials

Our virtual training for successful customer centric innovation.

Yes, really!

With the design thinking methodology, you learn to better understand your customers and develop new products, services and processes that are tailored to their needs and requirements.

The focus is on how to empathize with customers and users successfully, create diverse ideas for concrete questions and on how to use first quick prototypes to test your ideas and get fast feedback.

What you will get

Overview of the Design Thinking methology

Experiencing the Design Thinking process on the basis of concrete exercises

Different methods to explore customer needs

Creativity methods for different situations

Tips and tricks for proper prototyping and testing with customer

Design Thinking Mindset – Exercise for anchoring in everyday working life

Two ways to attend

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A 4 hour virtual deep dive into the topic

Interaction with peers of other organisations

Exchange on usecases from different industries

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You decide on the duration and intensity of the training

Interaction with peers of your own organisation

A tailored training to your organisation’s specific needs

We also offer a free first consulting session for those who are just starting with innovation.
If you still have questions, take a look at our FAQs or contact us.